FAQ

We created this FAQ page to answer many of the frequently asked questions that may relate to you.

Q: How much does a website cost?
A: The cost of a website can vary depending on various factors. Our websites however start at around $800 for basic websites. We can also provide hosting for you as well as SEO to get your website listed and ranked into Google.

Q: How does the payment process work?
A: The standard project starts with a 25% deposit. During quick projects with short turn around times, we will request a 50% fee up front. We detail and plan how the website will be completed with Milestones. Once we have completed a milestone we will request release of a payment.

Q: What kind of businesses do you work with?
A: At Jarafel Designs we do not discriminate with the different types of business. We work with a broad range of company types across many business industries of different genres.

Q: How long does it take to build a website?
A: Our standard websites may take approximately 1-2 months to create. Smaller projects can take up to a weeks, but larger projects can take up to 4 months.

Q: Who will I work with during the project?
A: This is a question that you should ask every web design firm/company. Many firms/companies outsource freelancers to complete projects for you. They pay foreigners a cheap rate and capitalize off of their work in profit. The down side to this is that you cannot speak directly with the freelancer and the work completed is not of high quality.

With Jarafel Designs you work directly with the web designer. You will be able to speak directly with us and this will ensure a smoother process and more high quality work.

Q: Do you work with other platforms like WordPress, Joomla, Drupal?
A: Yes! We do not work exclusively to one type of website or platform. We are very flexible and can use our experience on all jobs. Our programming language is very universal.

Q: Can you update my existing website that another web firm/company built?
A: It depends on how the website is currently set up. Once it does not have too many restrictions, we can definitely help you with your website. If not we suggest taking an alternative route and having us create a fresh website for you that can function and look the same but much easier to manage.

Q: Can you help me write content for my website?
A: Yes we can help you write content for your website. This is an additional rate that would be added to the contract.

Q: Do I own my website?
A: Everything that we build will be 100% owned by you upon completion. In certain cases, if we host your website, the files will belong to you and be accessed readily by you and whomever you give access to your website. The domain and website will still be registered in your name.

Q: My business isn’t in your city, can you still build my website?
A: Yes, we have developed websites for clients globally.

Q: Someone says that they can design my site for free. Why shouldn’t I just let them design it?
A: A website is a very powerful tool. All major companies have one for this very reason. With a website you can target the global market and successfully expand a business. Instead of treating your business as a test project you should take it seriously.

Anyone can build a website. But only a select few can code, maintain and design it. The numbers decrease even further when finding out how many people can actually get your website listed and bring in traffic. We plan to build a long business relationship with you and help you with these issues along the way. It usually pays off to simply hire a professional in the first place.

Q: I already have a website. Why isn’t it listed in search engines like Google?
A: A website is not recognized in the search engines unless SEO (Search Engine Optimization) is done. This is a strategical way of getting your website ranked higher in the search engines. Numbers show that companies that appear on the first page on search engines dominate the market. At Jarafel Designs we not only do this for you, but we can also give you insight as to what your competition is doing and how we can help you beat them.

Q: What if I need to make changes to my website?
A: You will be in control of your website and can modify it the way you want. Hoever if the task is too great to handle, we can complete it for you by creating a different contract or offer advice. Please feel free to contact us at any time using our contact form.

 

 

HOSTING FAQ
Q: Where is my website hosted?
A: Your website will be hosted within our cloud web server and hosted with us. The files will be completely safe and free of being damaged.
Q: How is my website backed up?
A: We will run a backup of your website regularly so that in the event of a database malfunction, you can have your website restored to a previous point.
Q: How much does web hosting cost with Jarafel Designs?
A: Hosting packages start at around $20 per month. This includes free maintenance for your hosted account.
Q: Will you provide a full copy/backup of our site if requested?
A: Yes but depending on the size of the website, the fee charged is altered. Once you request a copy/backup, you will receive your files within a few days since requested.

Q: Is my hosting fee refundable?
A: Unfortunately the hosting fee is nonrefundable to prevent spam.